CaseConfig

CaseConfig

JSON Example

{
    "additional_emails": [
        "string"
    ],
    "enable_auto_case_creation_on_controller_failure": false,
    "enable_auto_case_creation_on_se_failure": false,
    "enable_cleanup_of_attached_files": false
}

array of string

additional_emails

Optional

Additional emails to get notified when the case gets created. Field introduced in 30.2.1. Allowed with any value in Enterprise, Essentials, Basic, Enterprise with Cloud Services edition.

boolean

enable_auto_case_creation_on_controller_failure

Optional

Enable pro-active support case creation when a controller failure occurs. Field introduced in 21.1.1. Allowed with any value in Enterprise, Essentials, Basic, Enterprise with Cloud Services edition.

boolean

enable_auto_case_creation_on_se_failure

Optional

Enable pro-active support case creation when a service engine failure occurs. Field introduced in 21.1.1. Allowed with any value in Enterprise, Essentials, Basic, Enterprise with Cloud Services edition.

boolean

enable_cleanup_of_attached_files

Optional

Constraints: default: true

Enable cleanup of successfully attached files to support case. Field introduced in 21.1.1. Allowed with any value in Enterprise, Essentials, Basic, Enterprise with Cloud Services edition.

Property Of

ALBServicesConfig