ProactiveSupportDefaults

JSON Example

{
    "attach_core_dump": false,
    "attach_tech_support": false,
    "case_severity": "string"
}

boolean

attach_core_dump

Optional

Opt-in to attach core dump with support case. Field introduced in 20.1.1. Allowed in Enterprise edition with any value, Essentials edition(Allowed values- false), Basic edition(Allowed values- false), Enterprise with Cloud Services edition.

boolean

attach_tech_support

Optional

Constraints: default: true

Opt-in to attach tech support with support case. Field introduced in 20.1.1. Allowed in Enterprise edition with any value, Essentials edition(Allowed values- false), Basic edition(Allowed values- false), Enterprise with Cloud Services edition. Special default for Essentials edition is false, Basic edition is false, Enterprise is True.

string

case_severity

Optional

Constraints: default: Severity 5

Case severity to be used for proactive support case creation. Field introduced in 20.1.1. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.