Get Remote Assistant Ticket Info

Get Remote Assistant Ticket Info

At least one of the listed privileges is required -

Privileges Description
REMOTE_ASSISTANCE Caller should have permission to this privilege, to perform this operation.
FEDERATED_SESSIONS_MANAGE Caller should have permission to this privilege, to perform this operation.
Request
URI
GET
https://{api_host}/rest/helpdesk/v1/remote-assistant-ticket
COPY
Query Parameters
string
session_id
Required

ID of the session, also applicable for global sessions.

session_id example 
aa36240c-a7f4-3a00-9e3d-e71e2df1cc1b
string
pod_id
Optional

ID of the pod that hosted the session. Applicable for global sessions only

pod_id example 
105717a7-eb8c-490e-90c4-8bfeb0e43d7e
Authentication
This operation uses the following authentication methods.
Responses
200

OK

Returns RemoteAssistantTicketInfo of type(s) */* 
{
    "ticket": "SessionNTA4MmI3ODgtNmU4NC00Y2YwLWI4ZDItNjMDQ1NTIwZ"
}
string
ticket
Optional

The Microsoft Remote Assistant ticket.


401

User is not authenticated

Operation doesn't return any data structure

403

Access to the resource is forbidden

Operation doesn't return any data structure

404

Not Found

Operation doesn't return any data structure

409

Conflict | CPA not initialized for the pod

Operation doesn't return any data structure

On This Page
Help Desk Operations
POST
End Remote Application
POST
End Remote Process
GET
Get Display Protocol Performance Info
GET
Get Logon Segment Info
GET
Get Remote Assistant Ticket Info
GET
List Historical Performance Info
GET
List Process Performance Info
GET
List Remote Application Performance Info